At The Gym Revolution, we’re committed to providing serious athletes, home gym builders, and fitness professionals with professional-grade equipment and a seamless experience. Below, you’ll find answers to the most common questions about our products, delivery, and services. Can’t find what you need? Our London-based team is always ready to assist.

Our Ethos: Just as our Olympic bars are built for maximum load, our service is built for complete reliability. Your training shouldn’t wait.

📦 Ordering & Delivery

Where do you ship from, and how long does processing take?
All orders are meticulously prepared and dispatched from our warehouse in London, UK. Order processing takes 1-2 business days, where our team personally checks every bar, plate, and accessory before it leaves.
What are my shipping options and costs?
We offer two robust shipping methods tailored for professional needs:

🚀 Standard Expedited Shipping (£12.95 flat rate): Shipped via DHL or FedEx. Delivery in 10-15 business days after dispatch. Ideal for athletes who need gear fast with full tracking.

📦 Free Standard Shipping (Orders over £50): Shipped via EMS. Delivery in 15-25 business days after dispatch. A strategic, cost-effective solution for planned gym builds.
Do you ship to my country?
We ship our robust equipment worldwide from our UK hub, serving home gym builders and athletes across the globe. However, we are unable to ship to a small number of remote regions. If you have concerns about your location, please contact us at [email protected] before ordering.
How will I track my order?
The moment your legacy leaves our warehouse, you’ll receive a confirmation email with a direct tracking link. You can monitor your professional equipment every step of its journey to your training space.

💳 Payments & Accounts

What payment methods do you accept?
We accept all major payment methods for your convenience: Visa, MasterCard, JCB, and PayPal. All transactions are secure.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways. Your financial data is protected with the same diligence we apply to crafting our cast iron plates.

🏋️ Products & Equipment

What makes your equipment “professional-grade”?
Our product line—from 7FT Olympic Bars and BPU/WPC Approved equipment to Cast Iron Kettlebells—is curated for durability, precision, and high performance. We supply the tools serious athletes trust, built to withstand rigorous, daily training.
Do you offer equipment for commercial gyms?
Yes. Our BPU/WPC Approved range and heavy-duty racks, benches, and plates are designed to meet the demands of commercial settings and dedicated strength athletes.
Can I buy individual parts and accessories?
Certainly. Our menu includes dedicated categories for Accessories, Add-On Weights, Bar Holders, Cable Handles, and Bench Attachments, allowing you to customise and expand your setup precisely.

↩️ Returns & Warranty

What is your returns policy?
We stand behind every shipment as firmly as we stand behind our products. If anything arrives not as expected, you have 15 days from the date of receipt to initiate a return. Please contact our team to arrange this. Your trust is the most important weight we lift.
What if my equipment is damaged on arrival?
Please inspect your delivery upon arrival. If there is any transit damage, contact us immediately at [email protected] with photos of the product and packaging. We will resolve it promptly.
Do your products come with a warranty?
Yes. Our professional equipment is built to last and comes with a manufacturer’s warranty against defects. Specific warranty periods vary by product. Details are provided with your equipment or are available upon inquiry.

🏢 Company & Contact

Where are you located?
Our heart is in London. You can find us at 29 Charing Cross Rd, London, GB EC5M 7HC. While we ship globally, all customer service and operations are managed from this hub.
What’s the best way to contact you?
For the fastest service regarding orders, delivery, or product questions, email our dedicated team at [email protected]. We are here to support your strength journey.

Ready to build the space where your personal records will be broken?
Explore our professional equipment with confidence, knowing its arrival is engineered with precision.

The Gym Revolution
Professional Equipment for Serious Athletes.
29 Charing Cross Rd, London, GB EC5M 7HC | Email: [email protected]

Please note: All delivery times are estimates in business days and may be subject to customs clearance procedures and occasional carrier delays outside of our control.